The world’s #1 order management system for fast-growing retail brands

Manage orders from all your sales channels in a single platform - never oversell or miss an order again

Order Management in NetgoVision

Multichannel Orders

Connect your eCommerce, marketplace and offline sales channels into Netgo’s order management system and view every order in one place. Manage invoices, print shipping labels and process payments across multiple locations and currencies.

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Wholesale

Manage your wholesale orders and automatically keep your inventory updated. Take orders by phone or mail, set individual or group price lists, minimum order amounts and apply discounts. Bulk pick and ship your orders. Send customized invoices by email and get them paid quickly online.

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Returns

Manage all your returns and refunds in place across your customer service, warehouse and finance teams. Find orders by customer name, date and order numbers. Do full or partial refunds and set the reason for return. Receive returns and put items back into stock or write them off.

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Order Management System Features

Bulk print hundreds of shipping labels

Get a single view of orders from your eCommerce store, online marketplaces and every other sales channel. Then quickly print hundreds of shipping labels in one go.

All meaning you get orders into customers’ hands quicker than ever before.

Create beautiful custom invoices

Use Netgo’s built-in templates to create stylish invoices, packing slips and picking lists in seconds. Making it easy to design stunning paperwork that has you standing out from the crowd.

You can even set up multiple templates to customize for different brands and sales channels.

Quickly find orders via barcode scanner

Just scan a product or invoice barcode and all the order details instantly appear on the screen. Meaning you can find any order you want in record time.

No more manual searching or time-wasting copy-and-pasting. Just scan and go so your whole warehouse moves at optimal speed.

Instantly run detailed sales reports

Know your true sales performance in seconds. Netgo lets you run detailed sales reports broken down by channel, store, product, category, order status or by specific team members. View your gross or net sales, gross profit, and marketplace fees – and even export your data to CSV for further analysis.

Improve picking accuracy with the Netgo Scanner

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Perfect order picking

The Netgo Scanner provides enterprise-level barcode scanner capabilities to retailers of any size.

Auto-print on specific printers

Route different documents to specific printers. Set invoices to automatically print on an A4 device, while labels go to your thermal – all without a PDF download in sight.

Create internal order notes & tags

Clearly communicate any special requirements or VIP customer orders by creating an unlimited number of internal notes and tags. You can even add notes to individual line items in an order.

Quickly search for orders

No more wasting time sifting through your orders and products. Quickly find any order by searching via product title, customer name, address, SKU, sales channel or any way you like.

Prioritise orders with advanced filters

Easily organize orders by applying advanced filter options. Sort by store, delivery method, destination, Prime, order weight, items per order, inventory locations, order date, date shipped or any way you want.

See complete order history

Create accountability and visibility like never before with easy access to a complete record of every action taken on each order.

Helpdesk Integrations

Netgo can send order details of any customer order directly to your Helpdesk CRM – including delivery info, payments, or anything else you need to know to solve a customer’s ticket.